Photo Credit: Julia Juliati
Hello! I am a content and conversation designer, speaker, thought leader, ethics advocate and professional violinist. My passion is connecting to users through the construction of words and sound. Currently, I am a content designer at WillowTree and co-leader of the Ethical Use Task Force at the Open Voice Network.
I co-authored the Open Voice Network's Ethical Guidelines for Voice Experiences document and am currently leading the development of the TrustMark Initiative. I co-hosted the podcast Voice Spark Live from 2021-2022, discussing the latest voice technology news and talking to industry leaders.
Upcoming engagements include speaking at the Unparsed Conversation Design conference. Other engagements include an interview on Conversations Squared from VUX World and featuring as a Voicefluencer on "The Voice Den."
Additional speaking engagements include talks at VOICE Summit 2022 and VoiceTech Summit Americas. Awards include winning the Digital Assistant Academy's Hackabot 2021.
As a violinist, I have given unique and exciting performances for audiences all around the world, collaborated with musicians of the highest caliber, and played in venues such as Carnegie Hall. You can catch me on episodes of The Late Show with Stephen Colbert and Amazon's TV Series Mozart in the Jungle.
Tools:
Voiceflow, Dialogflow, Landbot, Hubspot, Typeform
Confluence, Jira, Airtable, Asana, Trello, Lucidchart
Figma, InVision, Sketch, Adobe XD
UsabilityHub
Miro, Mural, Figjam
Microsoft Office, Google Workspace
Skills:
Conversation and voice design
Bot strategy and analysis, user and bot personas
Sample dialogues, logic, flowcharts, AI training, NLU/NLP
Content management systems, audits, and governance
Voice and tone guidelines, information hierarchy
UX research and usability testing, SEO
Let's connect!
Please feel free to reach out with any job opportunities, collaborative ideas, or just to chat.
You can contact me through the form, LinkedIn, or by email: emilybanzhafdesign@gmail.com
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