Photo Credit: Julia Juliati
Hello! I am a content and conversation designer, speaker, thought leader, ethics advocate, and professional violinist. My passion is connecting to users through the construction of words and sound. Currently, I am working on a contract as a content designer at Microsoft.
Outside of work, I co-host Convers(AI)tions, an educational series of panel discussions about conversational AI. I am also an ambassador for the Open Voice Network TrustMark project, co-authoring the Linux Foundation's Ethical Principles for Conversational AI course on the edX platform and the Open Voice Networks Ethical Principles for Voice Experiences white paper. Previously, I co-hosted the podcast Voice Spark Live from 2021-2022, helping people make the most of their voice-enabled technologies.
Speaking engagements include the European Chatbot and Generative AI Summit, Unparsed, VOICE & AI, and others. Other engagements include interviews on Conversations Squared from VUX World and more and featuring as a Voicefluencer on "The Voice Den." Awards include winning the Digital Assistant Academy's Hackabot 2021.
As a violinist, I have given unique and exciting performances for audiences all around the world, collaborated with musicians of the highest caliber, and played in venues such as Carnegie Hall. You can catch me on episodes of The Late Show with Stephen Colbert and Amazon's TV Series Mozart in the Jungle.
Tools:
Voiceflow, Dialogflow, Landbot, Hubspot, Typeform
Confluence, Jira, Airtable, Asana, Trello, Lucidchart
Figma, InVision, Sketch, Adobe XD
UsabilityHub
Miro, Mural, Figjam
Microsoft Office, Google Workspace
Skills:
Conversation and voice design
Bot strategy and analysis, user and bot personas
Sample dialogues, logic, flowcharts, AI training, NLU/NLP
Content management systems, audits, and governance
Voice and tone guidelines, information hierarchy
UX research and usability testing, SEO
Let's connect!
Please feel free to reach out with any job opportunities, collaborative ideas, or just to chat.
You can contact me through the form, LinkedIn, or by email: emilybanzhafdesign@gmail.com
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