Photo Credit: Julia Juliati
Hello! I am a content and conversation designer, speaker, thought leader, ethics advocate, and professional violinist. My passion is connecting to users through the construction of words and sound. Currently, I am working as a Senior Content Designer at Microsoft.
Outside of work, I am the founder, co-host, and executive producer of Convers(AI)tions and My Career Journey. Convers(AI)tions is an educational series of panel discussions about conversational AI. My Career Journey is a podcast that highlights different career paths and shares actionable tips and insights.
As ambassador for the Open Voice Network TrustMark project, I co-authored the Linux Foundation's Ethical Principles for Conversational AI course on the edX platform and the Open Voice Network's Ethical Principles for Voice Experiences white paper.
Speaking engagements include the European Chatbot and Generative AI Summit, Unparsed, VOICE & AI, and others. Other engagements include interviews on Conversations Squared from VUX World and more and featuring as a Voicefluencer on "The Voice Den." Awards include winning the Digital Assistant Academy's Hackabot.
As a violinist, I have given unique and exciting performances for audiences all around the world, collaborated with musicians of the highest caliber, and played in venues such as Carnegie Hall. You can catch me on episodes of The Late Show with Stephen Colbert and Amazon's TV Series Mozart in the Jungle.
Tools:
Voiceflow, Dialogflow, Landbot, Hubspot, Typeform
Confluence, Jira, Airtable, Asana, Trello, Lucidchart
Figma
UsabilityHub
FigJam, Miro, Mural
Microsoft 365, Google Workspace
Skills:
Content and conversation/voice design, prompt engineering
Bot strategy and analysis, user and bot personas
Sample dialogues, logic, flowcharts, AI training, NLU/NLP
Content management systems, audits, and governance
Voice and tone guidelines, information hierarchy
UX research and usability testing, SEO
UX and Conversational AI Strategy
Let's connect!
Please feel free to reach out with any job opportunities, collaborative ideas, or just to chat.
You can contact me through the form, LinkedIn, or by email: emilybanzhafdesign@gmail.com
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